In the early days of Dropbox, 60% abandoned the service and the team couldn’t figure out why. So they offered $40 to a man on Craigslist to use it in person, and quickly found people couldn’t understand seemingly basic features.
In the early days of Dropbox, 60% abandoned the service and the team couldn’t figure out why. So they offered $40 to a man on Craigslist to use it in person, and quickly found people couldn’t understand seemingly basic features.
